 |
| P:Do you offer combined shipping & handling? |
|
| R:Yes. Calculated by taking the highest initial shipping price of all items, then adding an additional fee for each item purchased after the 1st. For each additional item, the highest "each additional item" price is used among items in a similar weight category. "Each additional item" charges are found in each auction under the shipping&payments tab |
| P:How long do I have to pay for my purchase(s)? |
|
| R:Payment is due within 8 days of the purchase date. If payment is not received within 4 days of the purchase date, an unpaid item reminder will open allowing up to 4 more days to complete payment. |
| P:When should I expect my item? (International customers) |
|
| R:After receiving CLEARED payment, we generally ship all items within 48 hours. From the time of shipment, the arrival date is estimated below.
1st class: 2-6 weeks
Priority: 1-3 weeks
Express: Within 1 week
NOTE: Tracking is only offered for priority and express mail. Customs delays can postpone delivery times further. |
| P:Do you offer discounts? |
|
| R:Our prices on eBay are the cheapest price we can offer, so we do not offer any discounts on the price of each item. The only discounts given are for combined shipping; rates are listed in each auction under the shipping and payments tab. |
| P:Do you offer discounts? |
|
| R:Our prices on eBay are the cheapest price we can offer, so we do not offer any discounts on the price of each item. The only discounts given are for combined shipping; rates are listed in each auction under the shipping and payments tab. |
| P:Which methods of payment do you accept? |
|
| R:Paypal, money orders, and cash (cash is sent at your own risk, and has the risk of being stolen in the mail.) |
| P:I have sent a Paypal e-check, but have not received a shipping confirmation, why is this? |
|
| R:Paypal e-checks take approximately 5-7 business days before the funds clear (sometimes longer). We cannot ship items until an e-check has cleared. |
| P:Why is my invoice incorrectly showing shipping totals, I thought you combined shipping and handling? |
|
| R:eBay unfortunately only automatically calculates single auction combined rates, so if you have purchased multiple auctions, you must wait for us to send you a combined shipping invoice to receive the discounted shipping rate. Otherwise you will be charged the full shipping & handling rate for each item. Invoices are sent within 24 hours. |
| P:Why don’t you ship sealed Magic the Gathering product outside of the U.S.? |
|
| R:Due to Wizards of the Coast policy, we cannot ship sealed Magic the Gathering product outside of the U.S. |
| P:Can you email me my code so I don’t have to pay shipping and handling? |
|
| R:Unfortunately, due to eBay policy we cannot email any codes. This includes Neopets, World of Warcraft, and any other game which may have online activation codes. |
| P:Do you have any other items not listed in your eBay store? |
|
| R:All items available for sale on Ebay are listed. Please check www.collectorscache.com for any other items you are looking for. |
| P:Do you offer combined shipping & handling? |
|
| R:Yes. Calculated by taking the highest initial shipping price of all items, then adding an additional fee for each item purchased after the 1st. For each additional item, the highest "each additional item" price is used among items in a similar weight category. "Each additional item" charges are found in each auction under the shipping&payments tab |
| P:Can you ship to an address other than my paypal confirmed address? |
|
| R:We only ship to the PayPal confirmed address included with your payment, no exceptions! |
| P:Are your items authentic? |
|
| R:All items we sell are 100% authentic. We have been in the card business for over 22 years, 10 of which have been on eBay. We encourage you to visit our outstanding feedback to see what others have said about our products and service. |
| P:Are the booster packs for sale tampered with? Have they been weighed? |
|
| R:All sealed products we sell have never been opened or tampered with in any way. |
| P:Can you send me an email when you receive payment and ship my item(s)? |
|
| R:All customers receive automated emails stating when payment has been received and when an order has shipped. |
| P:When should I expect my item? (U.S. customers) |
|
| R:After receiving CLEARED payment, we generally ship all items within 48 hours. From the time of shipment, the arrival date is estimated below.
1st class: 3-10 business days
Priority: 2-5 business days
Express: 1-2 business days |
) 
