Returns and Exchanges

We are happy to exchange goods minus all postage charges (with the exception of nightwear,lingerie and swimwear)-please contact us within 3 days of receipt before you return anything.All items must be unworn and where applicable with all labels attached and in the original packaging and must be returned within 14 days of  purchase.

Faulty Items

Very rarely a faulty item 'escapes' us-we are human and do sometimes make mistakes-please contact us within 3 days of receipt and we will either exchange (where possible) or refund in full-we do require that the item in question is returned to us.

Questions

If there is something you need to know please contact us before you bid or buy,if there is a problem with something you have purchased or non-receipt of an item please get in touch before you leave any feedback-we are usually not far away from the computer!We will always leave feedback at the end of a transaction-when we know you have received your item(s) and are happy with both the service and the goods you have received.