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| P:Est-ce jeu Xbox 360 compatible avec les consoles Xbox 360 mon pays et la région? |
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| R:Oui, presque tous les jeux Xbox 360 est la région GRATUIT donc il est compatible avec votre pays et votre région. Pour obtenir une réponse exacte, s'il vous plaît voir la section sur la compatibilité description de l'object. |
| P:Est-ce jeu PS3 compatible avec les consoles PS3 mon pays et la région? |
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| R:Oui, ce jeu PS3 est gratuite région si elle est compatible avec votre pays et région. |
| P:Is this PS3 game compatible with PS3 consoles my country and region? |
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| R:Yes, this PS3 game is region FREE so it is compatible with your country and region. |
| P:Is this Xbox 360 game compatible with Xbox 360 consoles my country and region? |
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| R:Yes, almost all Xbox 360 games is region FREE so it is compatible with your country and region. To get an exact answer, please see to the Compatibility section on the item listing page for details. |
| P:Are all the Game Accessories compatible in my country and region? |
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| R:Yes, all the game accessories we sell are compatible worldwide including your country and region. |
| P:How long will it take to receive my item(s)? |
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| R:Please refer to the "Shipping" section of the item description for the estimated delivery time under normal circumstances. |
| P:What is the tracking number of my order? |
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| R:Once your order is dispatched, an email notification will be sent to your eBay registered email address (Please also check your email spam/junk folder) informing you the shipment date and tracking number (if available). |
| P:Comment traduire de l'anglais au français? |
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| R:Please use http://translate.google.fr |
| P:Where do I enter the tracking number to track the pacakge? |
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| R:You can check that latest status of the item on Postal website below:
http://app3.hongkongpost.com/CGI/mt/enquiry.jsp |
| P:Wie kann ich aus dem Deutschen übersetzen auf Englisch? |
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| R:Bitte benutzen Sie http://translate.google.de |
| P:¿Cómo puedo traducir del Español al Inglés? |
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| R:Por favor, use http://translate.google.es |
| P:Do I have to pay for import taxes and duties? |
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| R:Again, 99.9% of our customers don't have to pay additional tax, import duty for the items shipped.
We must emphasize that we have no control of whether import tax is levied on your purchase or not. If your country elects to charge you import sales tax, you are responsible for paying your own taxes. |
| P:Customs Issue |
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| R:We declare the game value as a gift for 'Registered Mail'. But we declare low value, usually under US$ 40. Please note that we are not responsible for VAT or Tax issue. 99.9% of our customers pay NO TAX so far. |
| P:Paypal shipping address |
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| R:We ship to PayPal address only, Please DO NOT ask for delivery to other address. Please confirm your shipping address is correct before purchase.
We will not responsible for any lost / non delivered items due to incorrect shipping information given. |
| P:What does 'No Region Protection" & "Region Free" mean? |
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| R:It means the games is compatible with any region (countries) of stated console. |
| P:Why should I Pre-order? |
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| R:Usually we offer lower price for pre-order item. Once the game released, the price will increase.
Immediate payment is required for all pre-order.
All pre-order games will be shipped as soon as we receive the stock. Please note that sometimes the release date is subject to change. |
| P:When do you ship my item? |
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| R:In-stock items will usually be dispatched within 1-3 business days (excluding weekends and holidays) after payment is confirmed. Pre-order items will be dispatched within 2 business days from their stock arrival date. In rare cases where your orders cannot be dispatched quickly for any reason, you will be notified by eBay message & emails. |
| P:Avez-vous envoyé mon object? |
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| R:Les articles en stock seront généralement expédié sous 2 jours ouvrables (hors week-ends et jours fériés) après paiement est vérifiée et complètement transféré au vendeur. Pré-commande les articles seront expédiés dans les 2 jours ouvrables à partir de leur date d'arrivée stock. Pré-commander les articles sont généralement des jeux vidéo. |
| P:How long does it usually take to reply to my message? |
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| R:IMPORTANT: We will send email response DIRECTLY to your eBay registered email address. Please CHECK BOTH your eBay registered email (and SPAM folder too!) and eBay message accordingly.
We will reply as quickly as we can. Usually within 3 - 5 business days depending on the email volume we receive. |
| P:What address did/will you ship my order ? |
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| R:We ship to the address specified on your eBay/Paypal order details. |
| P:Can I cancel my order before making payment? |
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| R:If you cannot pay under extenuating circumstances, please follow the steps below to initiate order cancellation:
1. Leave all 5-star DSR (Detailed Seller Ratings) positive feedback to indicate order will be canceled.
2. After feedback received, you will receive an official eBay order cancellation request for you to respond to cancel the order. |
| P:Is it possible to cancel the order before making payment? |
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| R:If you cannot pay under extenuating circumstances, please follow the steps below to initiate order cancellation:
1. Leave all 5-star DSR (Detailed Seller Ratings) positive feedback to indicate order will be canceled.
2. After feedback received, you will receive an official eBay order cancellation request for you to respond to cancel the order. |
| P:Quand vais-je recevoir mon objet? |
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| R:S'il vous plaît se référer à la "Shipping" section de la description de l'object pour le délai de livraison estimé dans des circonstances normales. |
| P:What can you do to avoid the Australian custom issues with MORTAL KOMBAT |
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| R:Although we cannot guarantee anything, we will certainly fulfill the obligation as a seller to send you the game once it is released. Furthermore, we will also mark the package as a DVD and a gift with a low value to help avoid custom check and taxation. |
| P:What can you do to avoid the Australian custom issues with MORTAL KOMBAT |
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| R:Although we cannot guarantee anything, we will certainly fulfill the obligation as a seller to send you the game once it is released. Furthermore, we will also mark the package as a DVD and a gift with a low value to help avoid custom check and taxation. |
| P:Why did I not receive any response to my message to you? |
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| R:IMPORTANT: We will send email response DIRECTLY to your eBay registered email address. Please CHECK BOTH your eBay registered email (and SPAM folder too!) and eBay message accordingly.
Thank you for your message. We will attempt to reply to you within 2-5 business days subject to volume. Customer service is our top priority! |
| P:Pourquoi ai-je pas reçu de réponse à mon message pour vous? |
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| R:IMPORTANT: Nous vous ferons parvenir la réponse par courriel directement à votre adresse email enregistrée sur eBay. S'il vous plaît VERIFIER LES DEUX votre e-mail eBay (et le dossier SPAM trop) et le message eBay en conséquence.
Nous allons essayer de vous répondre dans les 2-5 jours ouvrables sous réserve de volume.
Merci! |
| P:How do I access my Asia Pacific PS3 game Online Play & DLC content? |
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| R:If your PS3 game is Asia Pacific version, you may need to access online play and DLC content with an Asia Pacific PSN account.
Please see the video below on how to create an Asia Pacific PSN account.
http://www.youtube.com/watch?v=Fi9ncjzdn6g&feature=player_embedded |
| P:I am interested in buying a PS Vita console. Is there anything you can do to help me avoid any possible custom duties? |
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| R:Yes, we will send the PS Vita as a gift and put $40 USD as the value to help you avoid custom duties/charges as much as possible. |
| P:I am interested in buying a PS Vita console. Is there anything you can do to help me avoid any possible custom duties? |
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| R:We will send it as a GIFT and put $40 USD as the value to help you avoid tax as much as possible. |
| P:What is the item condition? |
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| R:All items we offer to sell are GENUINE brand NEW original from distributors (unless stated otherwise). |
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