Terms And Conditions

Payment

• Payment is due within 8 days of the your purchase. Failure to provide payment within this timescale, an unpaid item request will be generated.

  If you are having problems paying, please contact us and we can cancel the order for you before an unpaide item request is raised.

• Prefered method of payment is via PayPal.

• All none UK payments must be made via PayPal - no exceptions.

• Regretably we cannot accept Cash or Money Transfers under any circumstance.

• Cheque payments can accepted by prior request. Cheques must be in UK Pounds Stirling and be drawn from a UK based bank.

• Cheques may take up to 10 working days to clear. Goods will only be shipped after any cheques have cleared.

• Any Postal Orders are sent at the buyers own risk as we cannot be held responsible for these being lost in the post by a third party. We prefer not to deal with Postal Orders and ask that buyers pay either by PayPal or Cheque

Returns Policy

We make every effort to advertise all of our items as openly and as accurately as possible. However, mistakes can be made, as we value our customers we offer the following Business Returns Policy:

• If any item(s) are found not to be as described, then this must be reported within 7 days of receiving the item(s).

• A full refund for the value of the item(s) will then be offered less postage and less any paypal fees.

• This refund will be granted upon the receipt of the returned goods assuming that the goods are returned in same condition as sold.

Feedback

• We always leave feedback, which will be positive upon the successful completion of any sale.

• Feedback is automatically left after the buyer has received the goods and has left feedback for us. This is to encourage buyers to participate in the feedback process.

Questions

• If you have any questions regarding our items for sale, an item that you recently purchased from us, or regarding any other matter what so ever, please email us at sales@ancestraldawn.com